FAQ

What should I do if have a wildlife conflict or emergency?
Check the DFW Wildlife Coalition website: www.dfwwildlife.org

What are answers to some common animal questions?
Click Here

Have questions about a baby animal?
Click Here

How can I make a secure on-line donation?
Click the link below. Go to the bottom of the page and enter the amount you would like to donate. Once you have entered the amount hit the "add to cart button" and it will take you to the next step to complete your donation.
Ready to make a donation? Click Here

What areas are handicapped accessible?
The main exhibit floor is accessible and there is a ramp to access the lower level. We also have a lovely paved nature trail that is great for families with strollers and for wheelchairs.

Can we bring our dogs to walk with us?
Because we are a wildlife sanctuary, for your pets' protection, please leave them at home. Large dogs and cats can harm the animals we exist to protect and little animals might make a good meal for a larger native Texas animal.

My child is under 5 years old. What could he/she do at The Heard?
Many of our visitors are under 5. Children of all ages love to see native animals, dig for fossils in the sand pit, and we begin offering preschool nature classes as early as age 3.

Is there a problem with mosquitos?
Bugs are a normal part of any nature experience. If you bring bug spray, we ask that you apply it outside as a courtesy to those with allergies.

Are there picnic facilities?
We have 2 picnic areas, one is located on the Bluestem Trail, the other is just off the parking lot. They are available on a first come first serve basis. Please ask the front desk for directions.

Can we explore the sanctuary acreage?
We ask that our visitors stay on the designated trails both for your safety and because we are trying to protect all of the native plants and animals for the next generation.