Holidays at the Heard
Holidays at the Heard brings the beauty of the holiday season into nature. Bundle up and experience the most unique holiday event in North Texas! Guests will see lights and holiday décor along a half mile Heard nature trail. In keeping with the Heard’s role as a nature preserve, this light display is designed to enhance, rather than overpower, the sanctuary’s natural beauty. Also, you’ll get to travel back in time to experience 10 life-size dinosaurs along a nature trail. Children and the young at heart will enjoy the opportunity to take a photo with Father Christmas and Mother Nature in a festive setting.
Here are some wonderful offerings you can expect from Holidays at the Heard:
Adults & Seniors: $8
Children (ages 3 – 12): $5
Children (ages 2 & under: Free
Adults & Seniors: $9
Children (ages 3 – 12): $6
Children (ages 2 & under: Free
6:30 P.M. – 9 P.M.
We will do our best to offer an alternative date should the weather not be safe for hosting an event. Alternatively, you can opt to exchange your event ticket for general admission.
Tickets will be available for purchase at the door on the nights of the event while supplies last. However, we do recommend that you purchase your tickets in advance to guarantee availability.
At this time, we are unable to process ticket orders made by phone. Please refer to our online ticketing link to purchase your tickets.
Yes, you are encouraged to purchase your ticket online prior to the event once ticketing is open. In fact, tickets purchased online are offered at a discounted rate. Tickets will not be available online during the event.
All children must have a ticket for our planning purposes. Please note that children ages 2 and under are admitted free of charge and will receive a complimentary pass. All children ages 18 and under must be accompanied by an adult.
Events at Heard Natural Science Museum & Wildlife Sanctuary are fundraisers for this organization, and tickets are usually limited in quantity. As a result, we cannot provide cash refund for tickets purchased. There are no refunds or cancellations allowed. We cannot refund your money due to loss, theft, illness or schedule conflicts. Once the payment has been processed, we cannot change your tickets to another event and the sale is complete and final.
If you are unable to attend a Heard event, you may donate your tickets to the Heard for a tax credit. Tickets must be returned no later than 24 hours before the scheduled event by calling us at (972) 562-5566 or by emailing [email protected] You must receive a confirmation email. There are no refunds for unused tickets.
Tickets cannot be held without payment. The only way to reserve a ticket is to purchase it, and that sale is final.
You may purchase additional tickets after your initial order while quantities last; however, we strongly suggest that you know the total number of people in your party before ordering tickets. All sales are final.
If you purchase your tickets online, you will receive an email confirmation of your order. Please bring that documentation with you to facilitate check in at the event. If you do not receive this email, please check your spam and junk boxes in your e-mail account as this is (almost) always what has happened to them. You will not receive anything by mail. If you purchase tickets at the admissions desk before the event, you will also receive a confirmation email at the email address you provided at the time of purchase (please print clearly to ensure delivery).
Once you purchase tickets, those tickets are yours. They will still be waiting for you, regardless of when you show up, and guarantee admission to the event as time allows (we recommend arriving at least an hour before the end of the event).
Yes, all guests require special event tickets. Heard Museum Membership includes free general admission year round. Because this is a special fundraising event (and not general admission) tickets are required for all attendees. Members are offered a discount on the at-the-door price. For more information about your Heard Museum Membership benefits, please visit our membership info page or our membership FAQ page.
No. Please note that our reciprocal general admission agreement extends only to general admission and does not include special events, festivals, or education programs. For full information about your membership benefits, please contact the organization that issued your membership.
For some reason, some of the email servers seem to block the reservation emails sometimes. (As a side note: adding the [email protected] address to your contact list may help.) As a result, it might be in one of your junk folders or still in the server’s filter. If you still do not receive your email confirmation of your reservation, we will be able to look up the name on the ticket reservation. Check in will be organized alphabetically by last name.